წესები და პირობები

ბოლო განახლება: 01.10.2023

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

1. Who we are

"iSOAP Natural Handmade Soap & SPA" is the name of a online store located on the domain isoap.ge, managed and owned by an sole proprietor Irina Ignatenko (ირინა იგნატენკო) with the status of a micro-business.

Detailed information is on the "About Us" page.

2. Acceptance of Terms

By accessing and using the iSOAP Natural Handmade Soap & SPA website ("Website"), you agree to be bound by these terms and conditions ("Terms"), Privacy Policy, Delivery Information and Return policy. If you do not agree to these Terms, please refrain from using the Website.

• Privacy Policy
• Delivery Information
• Return Policy

3. Eligibility

In order to use the Website, you must be at least 18 years old and capable of entering into binding contracts. By using the Website, you represent and warrant that you meet these eligibility criteria.

4. User Account

To access certain features on the Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to be responsible for all activities that occur under your account.

You can read our Privacy Policy.

5. Product Information

The Website provides information about products available for purchase. We strive to display accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content. The images of products on the Website are for illustrative purposes only and may not accurately reflect the actual product. All items are handmade, so appearance may vary slightly from item to item and from what is shown in the product picture.

6. Pricing and Payment

All prices listed on the Website are in Georgian Lari (GEL) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment for products purchased on the Website can be made using the available payment methods specified during the checkout process.

7. Order Acceptance

The placement of an order on the Website does not constitute our acceptance of that order. We reserve the right to accept or decline your order in our sole discretion. In the event that we are unable to fulfill your order, we will notify you and provide a refund if necessary.

8. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe indicated on the Website. However, we do not guarantee delivery dates and are not responsible for any delays or losses incurred during shipping.

You can read our Delivery Information.

9. Returns and Refunds

Please see our Return Policy.

10. Intellectual Property

All intellectual property rights related to the Website, including but not limited to trademarks, logos, and content, are the property of iSOAP Natural Handmade Soap & SPA or its licensors. You may not use, reproduce, modify, or distribute any intellectual property without our prior written consent.

11. Limitation of Liability

To the extent permitted by applicable law, iSOAP Natural Handmade Soap & SPA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or any products purchased through the Website.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.